Certified Specialist Programme in Japanese Travel Logistics

• Japanese Language Proficiency: This unit ensures that participants have a good understanding of the Japanese language, including grammar, vocabulary, and communication skills.
• Cultural Sensitivity Training: This unit equips participants with the knowledge and skills to navigate cultural differences in Japan, promoting cross-cultural understanding and effective communication.
• Destination Management: This unit covers the management of travel destinations in Japan, including tourist attractions, accommodations, transportation, and local customs.
• Logistics and Operations Management: This unit focuses on the planning, organizing, and controlling of travel logistics in Japan, ensuring a seamless and efficient travel experience for clients.
• Customer Service and Relationship Management: This unit emphasizes the importance of providing excellent customer service and building strong relationships with clients to ensure their satisfaction and loyalty.
• Marketing and Sales Strategies: This unit provides an overview of marketing and sales strategies for the Japanese travel industry, including digital marketing, social media, and traditional advertising methods.
• Financial Management: This unit covers financial management principles and practices relevant to the Japanese travel industry, such as budgeting, accounting, and revenue management.
• Risk Management: This unit equips participants with the knowledge and skills to identify, assess, and manage risks associated with travel logistics in Japan, including natural disasters, health risks, and security threats.
• Sustainable Tourism: This unit introduces participants to the concept of sustainable tourism and its importance in the Japanese travel industry, covering topics such as environmental responsibility, social impact, and economic viability.